📄 Product – Content:
Why do the packages contain only a few Working Instructions?
Working Instructions (WIs) operate on the level of "How is it implemented?". Since each company has its own way of implementing and executing processes and requirements, we initially focused on the controlled definition of "What must be in place".
However, we can certainly imagine describing the "How" level for certain processes as well.
Why do the packages contain only a few templates, even though the SOPs refer to many templates?
The situation with templates is similar to that of Working Instructions. The implementation of processes ("How is it done?") and the use of templates ("What is documented and how?") can vary significantly from company to company and also depend heavily on the systems used.
For example, exporting technical or process-related documentation from Jira is structured differently than from a SAP environment. Our recommendation reflects the expectations of critical industry standards and incorporates best practices identified across numerous audits.
Which tools are commonly used by suppliers?
Below is a list of tools that we frequently see used by suppliers. This list does not constitute advice or recommendations. The selection of software is the responsibility of each company.
- 🔧 Software development: GitHub, Visual Studio Code, IntelliJ IDEA
- 🗂️ Sprint planning: Jira Software, ClickUp, Azure Boards
- 🚀 Release management: Azure Pipelines, GitLab CI/CD, Octopus Deploy
- 🛠️ Support management: Zendesk, Freshdesk, ServiceNow
- 🧪 Test management: HP ALM / Quality Center, TestRail, qTest (Tricentis)
- 🤖 Automated testing: Selenium, TestComplete, Ranorex
- 🔍 Code analysis: SonarQube, PC-Lint, Coverity
- 📁 File management / storage: SharePoint, Microsoft OneDrive for Business, Confluence
- ✅ QMS software: TrackWise, MasterControl
- ✅ Electronic signature solutions: DocuSign, Skribble, Adobe Sign
Important Notes:
- Depending on the area of application or the criticality of the supported process, the systems must be qualified, verified, or validated.
- In the case of QMS software, QM deliverables can also be managed in the first step in the form of signed PDFs. The use of such software is not strictly necessary.
📄 General – QM-4-IT
Advantages and Benefits
What advantages does QM-4-IT offer for small and medium-sized businesses?
QM-4-IT provides a quick start, minimal overhead, and audit readiness – even for companies without a dedicated compliance department. It is specifically designed to meet the needs of small and medium-sized IT businesses, offering a streamlined approach to quality management.
How does the framework save time, resources, and minimize risks?
By leveraging pre-built templates, clear processes, and reduced onboarding time, QM-4-IT helps save valuable time and resources. Its structured workflows, well-defined responsibilities, and regular monitoring enable businesses to identify and mitigate risks early, ensuring smoother operations and compliance.
How does QM-4-IT support and drive business growth?
The framework is scalable and adaptable, designed to grow alongside your business. It supports the introduction of new services, expansion to additional locations, and can be customized to fit specific tools, workflows, and industry requirements. This flexibility ensures it remains a valuable asset as your business evolves.
Availability and Services
When will the QM-4-IT framework be available?
The QM-4-IT framework will be available for download starting November 2025 via Gumroad.com.
How can I purchase the framework?
The framework can be purchased through Gumroad.com. A direct link will be provided on the official website: qm-4-it.com.
Is support or consulting available for implementation?
Yes, support and consulting services are available upon request. Please contact us for tailored assistance.