📄 U.S. Terms and Conditions (Digital Content – B2C) - Product
1. Scope These Terms and Conditions apply to all purchases made by customers through www.qm-4-it.com or affiliated platforms such as Amazon or Gumroad. The provider offers digital content intended for internal business or personal use.
2. Description of Services The provider offers downloadable templates (SOPs) for Quality Management Systems (QMS) and Information Security Management Systems (ISMS) in Microsoft Office format. No customization or consulting is included. Customers are granted a non-exclusive, non-transferable license for internal use only. Commercial redistribution, resale, or external publication is strictly prohibited.
3. Payment and Delivery Payment is processed via third-party platforms. Delivery is digital and occurs after payment confirmation. No physical delivery is provided. All prices are listed in U.S. dollars and may include applicable sales tax depending on the customer’s location.
4. Refund Policy Due to the nature of digital goods, all sales are final once the content has been accessed or downloaded. By purchasing, the customer agrees to waive their right to cancel under applicable consumer protection laws once the download begins.
5. Disclaimer of Warranties The content is provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. The customer is responsible for reviewing and adapting the templates to their specific needs. The provider shall not be liable for any indirect, incidental, or consequential damages.
6. Privacy Personal data is processed in accordance with applicable U.S. privacy laws. For California residents, rights under the California Consumer Privacy Act (CCPA) may apply. Data may be shared with payment processors and hosting providers solely for order fulfillment.
7. Governing Law and Jurisdiction These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved exclusively in the courts of Delaware, USA.
📄 UK Terms and Conditions (Digital Content – B2C) - Product
1. Scope These Terms and Conditions apply to all contracts between QM-4-IT and customers purchasing digital content via www.qm-4-it.com or platforms such as Amazon or Gumroad. These Terms are governed by English law and apply to both consumers and business customers.
2. Description of Services The provider supplies downloadable SOP templates for QMS and ISMS in Microsoft Office format. No bespoke advice or support is included. Customers receive a non-exclusive, non-transferable licence for internal use only. Redistribution or commercial use is prohibited without written consent.
3. Payment and Delivery Payment is handled via third-party platforms. Delivery is digital and occurs upon receipt of payment. No physical goods are shipped. Prices include VAT where applicable.
4. Right to Cancel Under the Consumer Contracts Regulations 2013, consumers have the right to cancel within 14 days. This right is waived once the customer agrees to immediate access to the digital content. Consent is recorded during the checkout process.
5. Disclaimer and Liability Templates are provided as general examples and must be reviewed by a qualified professional before use. No guarantee is given for compliance with ISO or other standards. The provider accepts no liability for indirect or consequential loss. Statutory consumer rights remain unaffected.
6. Data Protection Personal data is processed in accordance with the UK GDPR and the Data Protection Act 2018. Data may be shared with payment and hosting providers for the purpose of fulfilling the contract.
7. Governing Law and Jurisdiction These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.